Shipping Policy
Last updated: October 2026
01Digital Products
All digital subscriptions and PDF e-books are delivered by email within minutes of payment confirmation during business hours (Monday–Saturday, 8 AM–8 PM WAT). Orders placed outside business hours are processed the next morning.
02Physical Books (Paperback & Hardcover)
Physical books are printed on demand and dispatched within 1–2 business days of payment confirmation. Delivery times vary by location: typically 5–10 business days within Africa and 7–14 business days internationally.
03Tracking
A tracking number will be sent to your email once your physical book has been dispatched. You can use this number to monitor your shipment on the carrier's website.
04Shipping Costs
Shipping costs for physical books are calculated at checkout based on your delivery country and the weight of your order. Digital products have no shipping cost.
05Undelivered Orders
If your digital product has not arrived within 2 hours of payment during business hours, please contact us on WhatsApp immediately. For physical books that are lost or significantly delayed, we will investigate with the carrier and arrange a replacement or refund.